Jen Neumann

Recent Posts

Improve Your Tech Stack With a Platform Audit

Posted by Jen Neumann on Mar 8, 2021 1:49:24 PM

It happens every year at budget time. Our accountant hands me a list of software companies and asks, “Are we continuing all of these subscriptions next year?”

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Topics: Sales, Marketing Strategy, Digital Marketing, Technology, CRM, Hubspot

If You Are Not Using an Integrated CRM, You Are Losing Data

Posted by Jen Neumann on Mar 1, 2021 4:20:35 PM

Excel spreadsheets, handwritten notes, emailing yourself details about a customer's preferences . . . all of these are ways that we input and track information about our leads, prospects and customers. Then there's the encyclopedic knowledge you or your team members have stored in your heads that no one else has access to. But what happens if you or a point of contact in your company gets hit by the proverbial bus?

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Topics: Sales, Agency Lifestyle, Organizational Development, Strategic planning

Barrier Studies: Understanding What Holds Back Business & Engagement

Posted by Jen Neumann on Jan 15, 2021 12:50:30 PM

This is the third time we've updated this post - it's one of those blogs that has evolved as our client base has over the years. This time our refresh incorporates more behavioral science tactics and focuses on two of the "Three B's" (no, we're not talking about your college roommates) in changing how people make a decision - Behaviors and Barriers. 

TL;DR: Make it as easy as possible for your audience to find and do business with you by understanding and ruthlessly removing friction.

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Topics: Sales, Branding, Organizational Development

Sometimes You Need a Creative Escape

Posted by Jen Neumann on Aug 18, 2020 10:18:50 AM

Have you ever sat through a boring focus group? How about a forced brainstorming session where everyone looks awkwardly at their hands, or where one person monopolizes the conversation?

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Topics: Agency Lifestyle, Marketing Strategy, Facilitation

Keep Calm and Carry On... With Precautions

Posted by Jen Neumann on Mar 11, 2020 3:22:11 PM

We’ve been fielding a lot of communications this week regarding decisions businesses and organizations are making in order to protect employees, customers and the general public from the COVID-19 outbreak. 

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Topics: Strategic planning, Coronavirus, business consulting

Developing Your Marketing Budget

Posted by Jen Neumann on Dec 11, 2019 5:32:00 PM

It's a dance every year—create a budget out of hazy projections and then try to justify it. Ugh. 

Sometimes you just need somewhere to start from. Every industry has different averages that they can or should spend on marketing endeavors, but ultimately it boils down to balancing your available resources with the growth you are seeking to achieve.

We've created a simple Marketing Budget Template to help you determine a range, from conservative to aggressive, and then a simple breakdown of percentages on how you should spend your budget.

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Skip the Boring Holiday Card & Get Creative

Posted by Jen Neumann on Nov 5, 2019 12:38:15 PM

Last week at de Novo, we received a Halloween card from a company that shall remain nameless. At first I thought, "Great idea! We aren't into the holiday season yet, way to get out there with this now!"

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Topics: Agency Lifestyle, Marketing Strategy, Design

Why Nostalgia Marketing Works

Posted by Jen Neumann on Sep 17, 2019 1:22:47 PM

In our summer series on nostalgia in marketing, we’ve written a lot about what people are interested in. As our official amateur/armchair behavioral economist, I want to dig into the “why” of this trend.

 

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Topics: Summer Nostalgia Series

Community Branding: Be Yourself

Posted by Jen Neumann on May 13, 2019 12:59:24 PM

When we engage with a community entity for a branding or marketing initiative—whether it is a school district, a destination marketing organization, a city, an economic development organization or a regional collaboration—we often hear a lot of comparisons to cities like Madison, Wisconsin and Austin, Texas, among several others. 

These communities aren't necessarily looking to emulate the vibe or brand of these communities, but they certainly look to their success and ask "How do we get that?"

The answer, every time, is "Be yourself." 

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Topics: Branding, Strategic planning, Economic Development

TL;DR - Stop Oversharing

Posted by Jen Neumann on Mar 6, 2019 12:08:43 PM

Summary of this blog: you're writing too much. Keep it as brief as possible and then give them a link to more.

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Topics: Marketing Strategy, Blogging

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